ICT Senior Assistant – Data and Analytics , Multiple positions

UNOPS supports partners to build a better future by providing services that increase the efficiency, effectiveness and sustainability of peace building, humanitarian and development projects. Mandated as a central resource of the United Nations, UNOPS provides sustainable project management, procurement and infrastructure services to a wide range of governments, donors and United Nations organizations.

The New York Portfolios Office (NYPO) supports the United Nations Secretariat, as well as other New York-based United Nations organizations, bilateral and multilateral partners in the delivery of UNOPS mandate in project management, infrastructure management, and procurement management.

The Sustainable Development Cluster (SDC) supports diverse partners with their peacebuilding, humanitarian, and development operations. It was formed by combining the following portfolios: Grants Management Services (GMS), UN Technology Support Services (UNTSS), Development and Special Initiatives Portfolio (DSIP) It provides Services to partners' programmes that are designed, structured, and managed with a global perspective and primarily serving partners that are headquartered in New York.  The SDC has a footprint of approximately 125 countries.

Umoja is a continuous organizational transformation, enabling high-quality, and cost-effective service delivery for evolving United Nations mandates, anywhere in the world. By updating skills, harmonizing practices and applying global technology, Umoja maximizes productivity of the UN’s human, financial and material resources.

One of the most transformative benefits which Umoja provides to the UN is the  ability to conduct complex analyses of critical data. By aggregating operational data  for analytics across functional areas within the Organization, Umoja frees up time for higher value-added activities, which would have been otherwise spent on  inefficient, paper-based tasks.

Following approval by the United Nations General Assembly in December 2020, the Enterprise Resource Planning Solution Division (ERPSD) was established on 1 January 2021. Its primary objectives being to:

1. Improve and support all deployed Umoja solutions
2. Continue to innovate and introduce fit-for-purpose exciting ERP Products.

UNOPS has signed a Financial Agreement ERPSD and the resources will provide capacity for data conversion and integration services ensuring ensures that Umoja analytics deployment through the entire Organization across various Process and functional areas using standard processes and tools in a timely and effective manner.

This is a position in UNOPS for supporting projects carried out for the United Nations Secretariat. The incumbent of this position will be a staff member of UNOPS under its full responsibility.

Under the overall supervision of UNOPS Senior Programme Manager, the ICT Senior Assistant - Analytics and Data will carry out his/her tasks within the United Nations Global Service Center (UNGSC) Office in Valencia, Spain and will report to the Analytics Delivery Lead or designated personnel. The personnel will be responsible for the following duties:

Summary of Key Functions:

• Business Intelligence (BI) and Data analysis and development
• BI and Data support and maintenance
• Knowledge management and documentation

Functional Responsibilities:

1.      Business Intelligence (BI) and Data analysis and development

• Assist in the development of SAP HANA views and SAP Business Warehouse (BW) data models;
• Assist in the design and development of reports and dashboards using tools like SAP Analytics Cloud (SAC) or SAP Business Objects (BO).
• Analyze requirements and develop visualizations and reporting solution.
• Assist in the monitoring of Extract, Transformation and Load (ETL) processes to bring data from various data sources into data repositories and warehouses

2.      BI and Data support and maintenance

• Perform sanity checks and unit testing of reports; participate in end-user testing for bug fixing and issues resolution.
• Process support Work Orders by troubleshooting and resolving reporting and BI incidents and problems.

• Analyze and investigate BI issues and apply fixes as / when needed

3.      Knowledge management and documentation

• Develop documentation and any other pertinent material as requested.
• Maintain knowledge base for data and analytics related issues
• Assist training team in developing material

The result of work of the ICT Senior Assistant – Data and Analytics impacts directly on delivery of services that satisfy the requirements of ERPSD as well as the performance of the services implemented in Umoja Analytics.  It will also ensure proper processes and methodologies are followed and implemented according to the latest of the industry standards. 

• High school diploma or equivalent is required.  
• First level degree may replace some years of experience
  
  

• Please note that UNOPS does not accept unsolicited resumes.

• Applications received after the closing date will not be considered.

• Please note that only shortlisted candidates will be contacted and advance to the next stage of the selection process, which involves various assessments.

• UNOPS embraces diversity and is committed to equal employment opportunity. Our workforce consists of many diverse nationalities, cultures,  languages, races, gender identities, sexual orientations, and abilities. UNOPS seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce. 

• Qualified women and candidates from groups which are underrepresented in the UNOPS workforce are encouraged to apply. These include in particular candidates from racialized and/or indigenous groups, members of minority gender identities and sexual orientations, and people with disabilities.

• We would like to ensure all candidates perform at their best during the assessment process.  If you are shortlisted and require additional assistance to complete any assessment, including reasonable accommodation, please inform our human resources team when you receive an invitation.

Terms and Conditions 

• For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post. 

• For retainer contracts, you must complete a few Mandatory Courses (they take around 4 hours to complete) in your own time, before providing services to UNOPS. For more information on a retainer contract here.

• All UNOPS personnel are responsible for performing their duties in accordance with the UN Charter and UNOPS Policies and Instructions, as well as other relevant accountability frameworks. In addition, all personnel must demonstrate an understanding of the Sustainable Development Goals (SDGs) in a manner consistent with UN core values and the UN Common Agenda.

• It is the policy of UNOPS to conduct background checks on all potential personnel. Recruitment in UNOPS is contingent on the results of such checks.