Senior ICT Project Manager

• Conduct a comprehensive needs assessment to identify gaps and requirements in the current information technology infrastructure.
• Collaborate with key judiciary institutions to gather input on system requirements and expectations.
• Analyze existing processes and workflows to determine areas where ICT solutions can improve efficiency and transparency.
• Provide expert advice and recommendations to the government on the best practices in information technology modernization for judicial systems, aligning with EU standards.
• Advise and support on the development a strategic roadmap for the implementation of an Integrated Case Management System (ICMS)
• Advise on the selection of appropriate ICT solutions, technologies, and vendors to meet project goals.
• Conduct stakeholder and landscape analysis to document key personas, technical capacities, and business requirements.
• Use a user-centered approach to outline functional and non-functional requirements, including key use cases.
• Conduct options assessments, incorporating considerations like total cost of ownership (TOC), duration, sustainability, and scalability.
• Present findings to project governance bodies for informed decision-making.
• Identify and assess various risks, including political, institutional, inter-agency, legal, and technology-related risks, and develop risk mitigation plans.
• Provide additional advisory services on ICT strategies and technologies, aligning them with local and international standards in line with the project scope. 

• Develop a change management plan from the project's outset, focusing on user adoption and change resistance mitigation.
• Tailor training and communication strategies to suit different groups of stakeholders.

• Lead the planning, execution, and monitoring of the project and its outputs per UNOPS methodologies, taking responsibility for overall progress and use of resources and initiating corrective action where necessary through a comprehensive change management strategy.
• Identify, and anticipate in a timely manner, potential risks and issues and advises mitigating measures to senior management/ Project Board 
• Establish a user-focused working group engaged throughout the development and implementation phases.
• Foster sensitivity and take a proactive approach for issues related to gender and diversity 
• Coordinate team assignments, balancing capacity against client requirements.

• Comply with UNOPS organisational policies and specifically the UNOPS Project Management Manual.   
• Manage the obligations defined in the Legal Agreement(s) and in the Implementation Plan
• Procurement: Take a leading role in the requirements definitions, tendering process and evaluation of offers. 
• Develop terms of references for consultancies, expert services and other activities as relevant and participate in the identification and selection of consultants and service providers. Approve requisitions and requests, lead evaluation of proposals and bidder submissions, as assigned.
• Financial: Manage budgets, cash flow and obligations to ensure that deliverables are met and payments to contractors and personnel are received on time. Understand and manage UNOPS overheads, allocable charges, and related corporate charges as they apply to the project
• Audit: Support project audit activities, including planning, preparation and coordination during the audits and follow up on audit observations/recommendations
• Where the Project Manager has no delegation as a committing officer, s/he retains these responsibilities and will monitor and instruct/request others to carry out the relevant commitments and disbursements.

• Develop stakeholder profiles and facilitate the formulation of stakeholder engagement strategies
• Establish solid working relationships with the Project Board (Executive, Senior Users and Senior Suppliers), client and key stakeholders
• Ensure stakeholders are aware of project activities, progress, exceptions and are in a position to accept handover outputs
• Lead on the formulation of project communications plans and coordinate internal and external project communications in line with UNOPS and donor visibility and communication guidelines. 
• Understand and respect national ownership and capacity.

• Encourage routine and effective capacity building activities are conducted in order to build the long-term and sustainable capacity of staff.
• Actively interact with other Project Managers and the wider PM community to share case studies, lessons learned and best practices 
• Stay updated on emerging technologies and advocate for their consideration where appropriate.
• Contribute to ICT standards and strategies within UNOPS and external networks.
• Engage in communities of practice, sharing knowledge and lessons learned.

• Lead and motivate the project management team with focus on constant improvement 
• Select, recruit and train a team as required and take into account gender parity and diversity objectives.
• Create, foster and role model a culture of respect and zero tolerance for discrimination, abuse of authority, harassment, sexual harassment and sexual exploitation and abuse. Ensure accountability for actions and perform duties in accordance with protection mechanisms and action plans, as expected by UNOPS policies, standards and commitments.
• Look for ways to build capacity of local counterparts

• An advanced university degree (e.g., Masters) in Computer Science, Information Systems, or a related subject is required. 
• A first-level university degree (e.g., Bachelor) in combination with two (2) additional years of relevant experience may be accepted in lieu of an advanced university degree.
• Certification in ITIL (Information Technology Infrastructure Library) Strategic Leader is a strong asset.
• Certification in Google Cloud technologies is an asset.
• Certification in Prince2, PMP, or similar project management certifications is an asset.

• A minimum of seven (7) years of experience managing IT projects, including experience with the software development lifecycle.
• Experience with leading complex ICT and digital transformation projects similar to the project is required.
• Demonstrated experience in leading cross-functional teams and multi-stakeholder initiatives.
• Experience working with Government stakeholders is highly desirable
• Experience of the Justice sector is an advantage 
• Experience with data management, analytics, and modelling is highly desirable.

• Full proficiency in English is required.

Contract type: ICA
Contract level:  I-ICA 3
Contract duration: Open-ended, subject to organizational requirements, availability of funds and satisfactory performance.

• Please note that UNOPS does not accept unsolicited resumes.

• Applications received after the closing date will not be considered.

• Please note that only shortlisted candidates will be contacted and advance to the next stage of the selection process, which involves various assessments.

• UNOPS embraces diversity and is committed to equal employment opportunity. Our workforce consists of many diverse nationalities, cultures,  languages, races, gender identities, sexual orientations, and abilities. UNOPS seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce. 

• Qualified women and candidates from groups which are underrepresented in the UNOPS workforce are encouraged to apply. These include in particular candidates from racialized and/or indigenous groups, members of minority gender identities and sexual orientations, and people with disabilities.

• We would like to ensure all candidates perform at their best during the assessment process.  If you are shortlisted and require additional assistance to complete any assessment, including reasonable accommodation, please inform our human resources team when you receive an invitation.

Terms and Conditions 

• For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post. 

• For retainer contracts, you must complete a few Mandatory Courses (they take around 4 hours to complete) in your own time, before providing services to UNOPS. For more information on a retainer contract here.

• All UNOPS personnel are responsible for performing their duties in accordance with the UN Charter and UNOPS Policies and Instructions, as well as other relevant accountability frameworks. In addition, all personnel must demonstrate an understanding of the Sustainable Development Goals (SDGs) in a manner consistent with UN core values and the UN Common Agenda.

• It is the policy of UNOPS to conduct background checks on all potential personnel. Recruitment in UNOPS is contingent on the results of such checks.