HR Senior Officer - Learning and Development (Retainer)

South East Asia Multi-Country Office (EAPMCO)

The South East Asia and Pacific Multi Country Office (EAPMCO) supports, develops and oversees the UNOPS portfolio of projects in South East Asia and the Pacific. EAPMCO was established in January 2023 following the merger of the Thailand Multi-Country Office, which covered 20 countries across  North East Asia, South East Asia and the Pacific, and the Cambodia Multi-Country Office, which covered 4 countries South East Asia - 3 countries in the Mekong Sub-region (Cambodia, Lao PDR and Vietnam) and the Philippines.  EAPMCO currently covers 24 countries across North East Asia, South East Asia and the Pacific. With its head office in Bangkok, the Multi-Country Office comprises eight business units: EAPMCO Thailand, EAPMCO Indonesia,  EAPMCO Pacific Operations Cluster, EAPMCO Papua New Guinea, EAPMCO China, EAPMCO Vietnam, EAPMCO Mekong, and  EAPMCO Philippines.

The Multi Country Office head office in Bangkok provides strategic direction, operational support, delivery oversight and assurance of the excellence of business processes and quality standards across all of the entire Multi Country Office locations. It is also responsible for developing, delivering and managing the portfolio of engagements in the country of the MCO location itself. 

Operational Context

Under the direct supervision of the HR Manager and the overall direction of the Head of Support Services, the HR Senior Officer will provide support in the areas of Learning Needs Assessment (LNA), drafting an EAPMCO L&D Plan, implementation of the L&D Plan, and periodic reporting. 

Scope of work:

• Conduct a thorough Learning Needs Assessment to identify the skills and development needs across the MCO.

• Develop a comprehensive L&D plan based on the findings of the LNA and MCO priorities.

• Support the implementation of the L&D plan, ensuring it aligns with the MCO’s goals and the development needs of personnel.

• Prepare and submit periodic reports on progress, achievements, and evaluations of interventions.

• Build/strengthen the capacity of the HR team and supervisors in various aspects of L&D management  

1. Learning and Development Needs Assessment 

2. Formulation of MCO Learning and Development Plan

3. Implementation of L&D Plan 

4. L&D Reporting

5. Capacity Building  

6. Knowledge Building and Knowledge Sharing
   
   

• Advanced University degree in Human Resources Management, Business Administration, Social or Behavioral Sciences, or in related fields.

• First University degree in the above-mentioned fields combined with an additional two (2) years of relevant experience may be accepted in lieu of the education requirements outlined above.

• Minimum of two (2) years of work experience in an international and/or national organization in providing HR services in the area of learning and development in combination with a relevant advanced university degree is required.

• Experience in designing and/or implementing Learning and Development (L&D) initiatives and processes is required

• Experience in evaluating and researching L&D intervention options and alternatives is an asset.

• Experience in conducting organizational/business unit level L&D needs assessment and formulation of annual and/or long-term L&D plans

• Some experience in UN system organizations is desirable.

• Knowledge of  UN policies, procedures, and practices is highly desirable.

• Full working knowledge of English is required.

• Contract type: International ICA retainer.
• Contract level: ICS 9 / IICA 1. 
• Contract duration: March - December 2025 with the possibility of extension subject to organizational requirements, availability of funds and satisfactory performance. 

• This is not a full-time position. Retainers may be requested to carry out tasks on an intermittent and need basis. There are no minimum hours or days guaranteed.
• In duty stations where the NPO category has been established by the International Civil Service Commission (ICSC), a Local Individual Contractor Agreement (LICA) must be issued for a home-based contract.
• For this home-based position, it will be the responsibility of the selected candidate to make arrangements, to a standard deemed acceptable by UNOPS, for a secure internet connections, laptop and/or equipment necessary for work (as defined by UNOPS). 

• Please note that UNOPS does not accept unsolicited resumes.

• Applications received after the closing date will not be considered.

• Please note that only shortlisted candidates will be contacted and advance to the next stage of the selection process, which involves various assessments.

• UNOPS embraces diversity and is committed to equal employment opportunity. Our workforce consists of many diverse nationalities, cultures,  languages, races, gender identities, sexual orientations, and abilities. UNOPS seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce. 

• Qualified women and candidates from groups which are underrepresented in the UNOPS workforce are encouraged to apply. These include in particular candidates from racialized and/or indigenous groups, members of minority gender identities and sexual orientations, and people with disabilities.

• We would like to ensure all candidates perform at their best during the assessment process.  If you are shortlisted and require additional assistance to complete any assessment, including reasonable accommodation, please inform our human resources team when you receive an invitation.

Terms and Conditions 

• For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post. 

• For retainer contracts, you must complete a few mandatory courses ( they take around 4 hours to complete)  in your own time, before providing services to UNOPS. Refreshers or new mandatory courses may be required during your contract. Please note that you will not receive any compensation for taking courses and refreshers. For more information on a retainer contract here.

• All UNOPS personnel are responsible for performing their duties in accordance with the UN Charter and UNOPS Policies and Instructions, as well as other relevant accountability frameworks. In addition, all personnel must demonstrate an understanding of the Sustainable Development Goals (SDGs) in a manner consistent with UN core values and the UN Common Agenda.

• It is the policy of UNOPS to conduct background checks on all potential personnel. Recruitment in UNOPS is contingent on the results of such checks.