Proactively engage with business owners to ensure corporate leverage of existing...
Proactively engage with business owners to ensure corporate leverage of existing platforms and continuous improvement of tools based on user feedback
Facilitate product and business owners understanding and appreciation of ICT development approaches such as Scrum
Service business owner requests for enhanced functionality existing or development of new specialized tools
Facilitate business owners shaping of Product vision, Business case and pre-product backlog and assess technical aspects in view of UNOPS ICT strategy. Particularly opportunities for leveraging current and future Atlas capabilities
Facilitate technical interpretation of the voice of the customer enabling seamless conversion to product backlogs
Assist business owner’s (or assigned delegate’s) assessment of business value to product and pre-product backlog
Develop preliminary cost-estimates for different solution options in view of current and potential technical capabilities
Ensure anchoring of product ownership with relevant product and business owners
Manage business and product owner relationships and enable their understanding appreciation of technical possibilities and constraints
Engage with the Business Product Owner of ICT Products to ensure a successful transition of the product from development to implementation and user uptake
In conjunction with ICT Services, analyze trends in user experiences in order to prioritize fixes and enhancements to ICT Products ensuring their continual improvement
Bring initiatives to the ICTAB and ensure that relevant resources are available for continual improvement to ICT Products.